# Book a Consultation > Book a free consultation with Splash Pools in Naples, Florida. What happens on the call, what to have ready, and what we will not quote over the phone. - [Home](https://www.splashpoolsllc.com/) - Book a consultation Naples, FL · Free consultation # Tell us what the pool is doing The fastest way to start is a phone call. You will speak to Clayton, the person who will be doing the work, not a scheduler. [Call 239-450-5933 →](tel:+1-239-450-5933) [Send the details instead](#consult) Free consultation The finding before the quote Clayton answers, not a scheduler Splash Pools LLC, Florida LLC L12000084569 What happens next ## Four steps, in this order, for a reason 01 ### You call and describe what the pool is doing Not what you think is wrong with it. "It loses water", "the coping sounds hollow", "the heater fires sometimes" are all more useful than a guess at the cause, because the symptom is what narrows it down. 02 ### We come and look at it A pool cannot be quoted from a description, and anyone who does is quoting a range they will revise later. Leaks in particular show themselves best while the pool is still full, so do not drain it before we arrive. 03 ### You get the finding before the quote On a leak that means a written finding from a pressure test and a dye test before anything is dug. On a remodel it means what the shell, bond beam and base actually need, which is what decides the scope. 04 ### Then a quote for the real scope Priced against what was found, not a package. If part of it can wait a season without getting worse, we will tell you that too. Talk to Clayton ## Send the details, get a call back. A sentence or two is enough. You get a call back from the person who does the work, not a dispatcher. Website Name Phone Email optional What does the pool need? Full remodel or renovation Resurfacing / interior finish Waterline tile or coping Spa remodel or addition Repair, not sure which kind Losing water / leak Crack in the shell or deck Pool plumbing Heater Pump or filter Automation / controls Equipment pad rebuild Pool deck / pavers Paver sealing Not sure yet What is it doing? Send to Clayton [Call 239-450-5933](tel:+1-239-450-5933) Contact ## Reach Clayton directly. [239-450-5933](tel:+1-239-450-5933) Serving Naples and Collier County, plus Marco Island, Bonita Springs and Estero. See [service areas](https://www.splashpoolsllc.com/service-areas/). Prefer to write? The contact form goes live once the business email address is confirmed. Until then the phone is the reliable route, and it reaches Clayton rather than an inbox nobody is watching. [Call 239-450-5933](tel:+1-239-450-5933) Before you call ## Questions worth answering first Tap a question. None of this is required before you pick up the phone. [Call 239-450-5933](tel:+1-239-450-5933) Splash Pools Clayton replies himself - What does the consultation cost? The consultation is free. That is the same offer the previous site made and it has not changed. - Should I drain the pool before you come? No. Please do not. A leak shows itself best while the pool is still full, and a drained pool in Naples can float on a high water table. Leave it as it is and we will tell you what needs doing. - What should I have ready? Roughly when you noticed the problem, how much water you are losing in a day if it is a leak, and any equipment brands on the pad if you can read them. None of it is required. It just makes the visit quicker. - Can you quote over the phone? For a scope, no. Two pools the same size can be completely different jobs depending on what the shell, the bond beam and the base underneath the deck need. We can tell you on the phone whether it sounds like a repair or a remodel, which is usually the question behind the question. - I am out of state and the house is empty. Can this still happen? Yes, and a lot of work here runs that way. Park Shore and Pelican Bay sit empty for much of the year. We can assess, send the finding through and deal with you on decisions remotely. It is also the right moment to consider [automation](https://www.splashpoolsllc.com/pool-automation-installation-naples/), so you can check heat, lights and pump schedules from up north. - How far do you travel? Naples and Collier County, plus Marco Island, Bonita Springs and Estero. That covers 22 named neighborhoods across the waterfront, the gated communities and inland. Tap a question What does the consultation cost Should I drain the pool before you come What should I have ready Can you quote over the phone I am out of state and the house is empty. Ca… How far do you travel [Or just call 239-450-5933](tel:+1-239-450-5933)